Creative Art & Wine Studio adheres to a strict No Refund policy. If you need to cancel for any reason, we require 24 hour notice. We will credit the account you signed up under so you can attend another class at another time. The credit does not expire and can be used at anytime towards any class or event.
Please note that you are purchasing a class. If a person is unable to attend the class and does not cancel in advance of the class, neither you nor someone else may take home any of the materials ordinarily provided during class, including but not limited to the Canvas, paint, brushes, aprons, etc.
If using a coupon code, voucher, or special pricing and need to cancel, you will be allowed a one time change to a different class. If you do not change to a different class at the time you cancel, you will be given a credit for what you paid, applied to the account you signed up under. If you choose to do a class swap, you would need to call us to make that change.
No Show = No Refund = No Credit
If you or any of your guests do not show up for the class, the purchase will not be refunded and will not be credited to an account. We require 24 hour notice for cancellations in order to credit someone's account. A no-show does not count as a cancellation. We do understand that emergencies happen and will work with you under individual circumstances as long as you call us prior to the class.